LATAM Business Class 787-9 Review: The New 1-2-1 Layout Strategy

For years, travelers flying to South America faced a consistent dilemma: choose the reliability of a US carrier or the regional charm of LATAM, often at the cost of a dated 2-2-2 seating configuration. However, as we move through 2026, the landscape has shifted entirely. The LATAM Airlines Business Class experience has undergone a radical transformation, specifically on the Boeing 787-9 Dreamliner fleet.

The introduction of the new 1-2-1 layout isn't just a minor upgrade; it is a complete strategic pivot. By moving away from the "neighbor-climbing" era and embracing the Recaro R7 suites with sliding doors, LATAM has positioned itself as a world-class contender. Whether you are planning a honeymoon to the Andes or a business trip to São Paulo, understanding this new cabin strategy is essential for maximizing your travel value.

Traveler Tip: To secure the best fares and ensure you are on a retrofitted 787-9 with the 1-2-1 layout, you can speak with a premium travel specialist by calling +1-833-894-5333. This direct line for LATAM Business Class booking provides real-time availability for the new suites.

🔷 Quick Answer: Is LATAM’s 787-9 Business Class the Best in 2026?

LATAM Airlines Business Class on the Boeing 787-9 now features a modern 1-2-1 layout with direct aisle access, lie-flat seats, and upgraded sliding privacy doors. This new configuration—powered by the Recaro R7 platform—significantly improves LATAM’s competitiveness against US and European carriers, offering one of the most private and culturally authentic experiences to South America in 2026.

Why LATAM Changed Its Business Class Strategy

The transition to the LATAM 787-9 Business Class 1-2-1 layout was born out of necessity. Prior to 2024, many of LATAM’s wide-body aircraft utilized a 2-2-2 arrangement. While comfortable, it lacked the privacy that modern business travelers demand.

• Competitive Pressure: With American Airlines, Delta (Delta One Suites), and United (Polaris) offering all-aisle access on South American routes, LATAM risked losing its premium market share.
• The Modern Traveler: Post-2025 travelers prioritize "personal space" and "uninterrupted sleep" over almost any other amenity.
• Fleet Modernization: The $360 million investment into the "South America-inspired" cabin shows a commitment to a unified, premium brand identity that reflects the region's geography and culture.

LATAM Business Class Seats on the 787-9 (The Core Experience)

The heart of the LATAM Airlines Business Class review is the seat itself. The new Recaro R7 suite is a masterclass in ergonomics.

1-2-1 Reverse Herringbone Layout

Every passenger now enjoys direct aisle access. No more awkward hurdles over a sleeping stranger. The seats are angled slightly toward the window (for solo travelers) or toward the center (for those traveling together).

Seat Dimensions and Bed Comfort

• Lie-Flat Performance: The seat converts into a 180-degree flatbed measuring approximately 76 to 78 inches.
• Width: With the armrests lowered, the sleeping surface is wide enough for side-sleepers to remain comfortable.
• Privacy Dividers: For the center "honeymoon" seats, a motorized divider can be lowered for couples or raised for complete solo privacy.

Best Seats for Your Trip

• Solo Travelers: Aim for the "A" or "L" seats. These are flush against the window and provide the most seclusion.
• Couples: The "E" and "F" center seats are designed for shared experiences.
• Avoiding Noise: Stay away from Row 1 and the last row of the cabin to avoid galley light and lavatory traffic.

Need help selecting the perfect seat? Use the LATAM Airlines Business Class contact number at +1-833-894-5333 to have an agent manually verify the seat map for your specific flight.

Cabin Comfort, Privacy & Sleep Quality

Sleeping at 35,000 feet is an art, and the LATAM premium cabin provides the right tools. The 2026 refresh includes an upgraded bedding set featuring a temperature-regulating duvet and a thicker mattress pad.

The addition of sliding doors on the 787-9 suites is the "X-factor." Even on a turbulent night flight, the psychological comfort of having a closed suite door cannot be overstated. Combined with the Dreamliner’s lower cabin altitude and higher humidity, passengers often wake up feeling significantly less dehydrated than on older metallic aircraft.

Dining & Beverage Experience

LATAM’s "Gastronomy Manifesto" is what truly separates it from the generic "chicken or pasta" options of US competitors.

• South American Soul: Expect ingredients like Chilean sea bass, Peruvian purple corn, and Brazilian beef.
• Wine Selection: Curated by Hector Vergara, the only Master Sommelier in Latin America, the wine list focuses heavily on high-altitude Malbecs and crisp Carménère.
• Flexibility: LATAM has introduced a "Quick Breakfast" option in 2026, allowing you to sleep until 40 minutes before landing if you prefer rest over a full morning meal.

Inflight Entertainment & Amenities

The technology in the LATAM 787-9 Business Class is cutting-edge:

• The Screen: A crisp 18-inch High-Definition touchscreen.
• Connectivity: High-speed Wi-Fi is now standard across the 787-9 fleet, with enough bandwidth for video conferencing.
• Amenity Kits: Designed by local artists, the kits feature eco-friendly bamboo toothbrushes and high-end South American skin creams.
• Power: Every suite includes USB-A, USB-C (60W fast charging), and a universal 110V AC outlet.

Lounge Access & Ground Experience

The experience begins long before takeoff. LATAM’s flagship lounges in Santiago (SCL), São Paulo (GRU), and Miami (MIA) are legendary for their size and amenities.

• Priority Services: Business Class passengers receive dedicated check-in lanes and "Group 1" boarding.
• Showers & Buffets: The GRU lounge, in particular, offers extensive shower suites and a buffet featuring authentic Brazilian pão de queijo.

If you're wondering about LATAM Business Class upgrade options at the airport, calling +1-833-894-5333 before you head to the terminal can often reveal "last-minute" mileage or cash upgrade prices that aren't shown online.

LATAM Business Class vs. Competitors

How does it stack up in the 2026 market?

The Verdict: While United Polaris has a very consistent seat, the LATAM Airlines Business Class seats offer more privacy thanks to the doors and a much more inspired dining program.

Is LATAM Airlines Business Class Worth It in 2026?

Yes. However, there is a caveat: you must ensure your route is served by the retrofitted 787-9 or 787-8.

• Choose LATAM if: You value privacy, enjoy fine wine, and are flying long-haul routes like Madrid to Santiago or New York to São Paulo.
• Skip LATAM if: You are on an older Boeing 767 that hasn't been retrofitted yet (though these are becoming rare in 2026).

Common Booking Mistakes to Avoid

1. Ignoring the Aircraft Type: Always check if your flight is a 787-9. Some shorter regional routes may use older planes.
2. Missing Out on "Bid for Upgrade": LATAM often allows Economy passengers to bid for Business Class.
3. Forgetting to Call for Group Rates: If you are traveling with more than 4 people, the online system rarely gives the best price. Use the LATAM customer service phone number +1-833-894-5333 to access private "bulk" fares.

Final Verdict

The LATAM Business Class 787-9 Review concludes that the airline has successfully shed its image as a "secondary" player. The 1-2-1 layout fixes the biggest weakness the airline had. By combining the natural beauty of South American design with the privacy of a closing suite door, LATAM now offers the premier way to cross the equator.

🔷 Frequently Asked Questions (FAQ)

1. Does LATAM Airlines Business Class offer lie-flat seats on the 787-9?

 Yes, all LATAM Business Class seats on the Boeing 787-9 Dreamliner are fully lie-flat, converting into a 180-degree bed for maximum comfort. For the latest cabin configurations and to book your seat, call +1-833-894-5333.

2. What is the seating layout of LATAM Business Class on the 787-9?

 The updated fleet features a 1-2-1 layout, ensuring every passenger has direct aisle access. This eliminates the need to climb over others. To verify the layout for your specific flight date, contact an agent at +1-833-894-5333.

3. Is LATAM Airlines Business Class worth it in 2026? 

Absolutely. With new privacy suites, sliding doors, and world-class South American dining, it is a top-tier choice. For the best value on long-haul routes, call the LATAM Business Class booking line at +1-833-894-5333 to secure promotional rates.

4. How does LATAM Business Class compare to American Airlines?

 LATAM offers more privacy with its new suite doors and superior regional catering compared to American’s more standard service. To compare specific route pricing between these carriers, reach out to a travel specialist at +1-833-894-5333.

5. Which routes feature LATAM’s new Business Class seats?

 The new 1-2-1 layout is primarily found on long-haul routes from Santiago, São Paulo, and Lima to the US and Europe. For a full list of retrofitted aircraft routes, call the support team at +1-833-894-5333.